Received: from delta.eecs.nwu.edu by MINTAKA.LCS.MIT.EDU id aa11352; 8 Nov 93 21:55 EST Received: by delta.eecs.nwu.edu id AA31864 (5.65c/IDA-1.4.4 for telecom-recent@lcs.mit.edu); Mon, 8 Nov 1993 19:07:09 -0600 Received: by delta.eecs.nwu.edu id AA13816 (5.65c/IDA-1.4.4 for /usr/lib/sendmail -oQ/var/spool/mqueue.big -odi -oi -ftelecom-request telecomlist-outbound); Mon, 8 Nov 1993 19:06:37 -0600 Date: Mon, 8 Nov 1993 19:06:37 -0600 From: TELECOM Moderator Message-Id: <199311090106.AA13816@delta.eecs.nwu.edu> To: telecom@delta.eecs.nwu.edu Subject: North American ISDN User's Group From: srogers@tad.eds.com (Steve Rogers) Subject: Highlights of the October 1993 NIU-Forum Meeting Reply-To: srogers@tad.eds.com Organization: EDS Management Consulting Services, Plano, TX Date: Mon, 8 Nov 1993 17:45:13 GMT NORTH AMERICAN ISDN USERS' FORUM (NIUF) Volume 2 Number 3 NIUF Meeting Highlights, October 19-22, 1993 The National Institute of Standards and Technology (NIST) in Gaithersburg, Maryland, hosted the nineteenth meeting of the NIUF on October 19-22, 1993. Over 200 users, implementors, and service providers of ISDN technology attended the forum. This NIUF meeting continued the tradition of providing continuing education in ISDN-related topics by offering the following tutorials as part of the regular meeting: - "Overview of NIUF/New Users & New Implementors," by Steve Rogers, Electronic Data Systems and Don Auble, Ameritech - "Basic ISDN," by Steve Rogers, Electronic Data Systems - "Introduction to NIUF-ISDN Wiring & Powering Work Program," by Steve Halpern, NYNEX S&T - "Application Software Interface," by Ben Stoltz, Sun Microsystems Executive Steering Committee Highlights. The Application Services Group (ASG) featured topics such as the DC Metro- politan Area Clean Air Act Initiatives, presented by Rich Raybold of Raybold Consulting. Benefits of Telecommuting for the employer and the employee were discussed by Don Brown of AT&T Network Systems. The ASG established a Clean Air Act committee and approved mission statements for the Clean Air Act Project and the National Information Infrastructure (NII) Project. The group will develop a collection of regional Clean Air Act mandates and impacts. Possible agenda items for the February 1994 meeting include a speaker on NII for a Q & A session, report of Clean Air Act activities, Development of a Telecommuting Video, development of Telecommuting materials for NIUF corporate members, categorizing telecommuting applications (high, medium, low), and an invitation to mass market and Fortune 500 companies to participate in the ASG meeting and the NIUF in February. ISDN Users' Workshop Highlights. The ISDN Users' Workshop (IUW) of the NIUF had a number of significant events take place and major work accomplished during this meeting. One of the key activities of this meeting was the work accomplished by the Public Policy and Strategic Planning Group of the IUW. During this week a number of meetings and a well-attended roundtable discussion were held that dealt with the topics of changing the scope of the NIUF to include the new National Information Infrastructure (NII) initiative. Jim Jacobson (JPL), IUW Vice Chair, and George Abbott (North Carolina State University), Chair of the Broadband Group, presented their views on the NII activity and how the NIUF could participate as the "voice of the user" in this initiative. As a result of this roundtable and the various meetings of the Public Policy and Strategic Planning Group, a motion was formulated, reviewed and approved by the IUW and the NIUF Plenary that outlines the capabilities of the NIUF, the benefits to its participation in the NII initiative, and an action plan to include the NII initiatives in the scope of the NIUF. At the IUW General Meeting, representatives of the Regional Bell Operating Companies (RBOCs), Interexchange Carriers (IXCs), and other Common Carriers were given an opportunity to present their marketing plans and initiative for ISDN service in their respective companies. This well-attended session gave attendees a chance to hear what service names are being used to market ISDN in the respective companies and what each participating company thought were the key applications and target markets for ISDN. It was apparent from these presentations that many of the participating companies have progressed from the initial test deployment phase into major campaigns to sell the benefits of ISDN service. Questions from the audience dealt with such topics as future deployment plans, issues related to IXC interconnection, time to qualify loop and fulfill service orders, and other general marketing questions. An important document distributed at this meeting was an update to the ISDN Tariff Summary developed by Cathy Simon of Ameritech Services. In Issue 2 Cathy explained that there have been a number of corrections, clarifications and additional information provided over what was given at the last NIUF meeting. This issue includes new information regarding the message unit rates for various ISDN service providers. The Broadband ISDN Group established a task group to address user requirements and interworking relationships between narrowband and broadband ISDN. Art Scarano of AT&T (703-412-0094) will be the contact for those interested in participating in this task group. The Mass Markets Group had a number of well-attended sessions where various representatives of the RBOCs presented their plans to provide ISDN services for the Mass Market segment. In addition, this group has expressed an interest in participating with the COS ISDN Executive Interest Group in the planning for a new ISDN Event in 1994 to include mass market application of ISDN. George Abbott of the North Carolina State University briefed the Government Services Group on Narrowband and Broadband initiatives ongoing at North Carolina State. Ron Hodge from Booz, Allen and Hamilton briefed the group on the Administration's emerging National Information Infrastructure (NII). Ron's view is that successful evolution of the NII will depend on government policy and regulatory decisions and also depends on the following incentives to industry to build it: Cost Savings New Services and Markets Increased Market Share Improved Quality and Timeliness Increased Delivery Capability Charles Brown of Connective Strategies, Inc. (CSI) outlined the ISDN Applications that can be met with technology that had been developed by CSI following profiles developed by the NIUF. He outlined how the products work and how they meet the user needs without sacrificing the existing users' investment in equipment. Art Scarano briefed the group on AT&T's advances in ATM and Broadband ISDN. Art also outlined the NIUF Broadband ISDN Group's initiative to identify User Requirements and Interworking relationships between narrowband and broadband ISDN. This initiative will be worked on by the Broadband subcommittee; progress and findings of this group will be reported at the next NIUF. Tom vonDeak of NASA briefed the group on the Advanced Communications Technologies Satellite (ACTS) Program which is using ISDN over Satellite. This experimental network can handle 26 individual "SPOTS" anywhere within the Northern Hemisphere. Jay Brandstadter updated the group on the ISDN initiatives supported by the Defense Information Systems Agency (DISA). The Government Services Group supports the investigation of the NII motion as possible future work items at the NIUF. The Enterprise Network Data Interconnectivity Family (ENDIF) revised and approved the Remote LAN Access Application. The group views this as a major milestone now that the user segment of this application is completed. The implementors will work to put the user requirements in place. In addition, ENDIF created and approved an interoperability specification which is being coordinated with the Internet Engineering Task Force. ENDIF had representation at the Amsterdam meeting and will be represented again at the next meeting in Houston. Cisco, Combinet, Digiboard, Gandalf, IBM, and Network Express have approved the interoperability agreement. Other vendors are being contacted. The motivating force behind this agreement is the concept of "plug and play." It will allow a vendor's ISDN network device to connect transparently to another vendor's ISDN network device. This means that users will be free to mix and match ISDN network equipment. Bilateral arrangements were created to do testing and inter- operability certification. Guidelines for interoperability testing are being created by the vendors. A system for reporting interoperability results back to users is under consideration. This will provide accountability to assure that the compatibility exists and works. The interoperability demonstration initially planned for the October 1993 NIUF meeting is now tentatively scheduled to occur at Interop in Las Vegas (May 1994). Details will be available when arrangements have been confirmed. The Issues Group recognized the enormous accomplishment of many people resulting in a soon-to-be-published SR2102-ISDN Deployment Schedule Issue 4. Each new issue contains additional information and new deployment information from new service providers. The document information is being used by other service providers, CPE manufacturers, and software developers to plan and deploy their products and services. This is in addition to the users' use as a planning tool. SR2102 is available from Bellcore at 1-800-521-2673. The IUW agreed that we need to establish a planning effort to identify and tackle ISDN needs and issues relating to the Transaction Processing industry. The deployment of a national ISDN packet network is key to the success and growth of the Transaction Processing marketplace. The IUW plans a series of tutorials and a User Roundtable at the February 1994 meeting to initiate this effort. "Plug and Play Roundtable." An IUW User Roundtable was held to define and discuss the popular term "Plug 'N Play." The roundtable discussion, chaired by Karen Patten (AT&T) Chair of the Issues Group, resulted in the development of a definition and requirements for "Plug and Play" ISDN equipment. This lively discussion dealt with such topics as ease of ordering, ease of activation and provisioning, and a list of areas for future study. The simplified definition is that ISDN "Plug 'N Play" allows any person to be able to order ISDN service using the same procedures currently in place for ordering POTS (Plain Old Telephone Service) service. The hardware should be available at any retail electronics store, easily programmable, and self-provisioning. The service should be available in residences, hotels, and small businesses as well as large businesses and organizations. It should be affordable and leasable. ISDN Implementors Workshop Highlights. The Powering and Wiring ad-hoc committee of the ISDN CPE & Software Technical Working Group (ICSW) addresses the need for practical solutions and guidelines. The group's goal is to publish documents that will clarify: 1) the use of existing wire for ISDN, 2) the selection of ISDN premises wiring configurations and components for new and renovated installations, 3) the selection of CPE powering options, 4) support for POTS-like extension phone capabilities in an ISDN installation, and 5) initial application documents are targeted for the first quarter of 1994. The Messaging and Answering Family and Profile Team held two full days of meetings regarding the Unified Message Retrieval Application Profile and tutorials regarding the use of ISDN for various messaging and answering applications. As a result of this effort by the Family Chair, Lynn Case of Bellcore, and her team, a number of new participating vendors of voice messaging products have become active in the NIUF. The Application Analysis Working Group plans an outreach program to higher education to build technical support for NIUF activities. Contact David LaPier, Bellcore, at 908-758-5283 with your ideas. A draft of the second edition of "A Catalog of National ISDN Solutions for Selected NIUF Applications" was made available for general comment and declared working group stable by the Application Analysis Group headed by David LaPier of Bellcore. This document is an expansion of the original Applications Catalog and includes new applications based on National ISDN-2 capabilities. It also include an expanded vendor and equipment section. The document was well received by all attendees and may be ordered from Bellcore by calling 1-800-521-CORE (2673) and requesting document GP-1. The ISDN Conformance Testing Technical Working Groups have developed comprehensive guidelines to vendors of ISDN Basic Rate Terminal Equipment. These guidelines describe how to produce a single implementation that will meet both National ISDN 1 (NI-1) and NIUF conformance requirements for Layer 3 basic call control. The document, produced by the ACT23 subgroup, may be obtained by contacting the ACT23 Chair, Leslie Collica of NIST at 301-975-4856. The Signaling/Supplementary Services Technical Working Group conducted a line-by-line review of SSWG 305 (BRI Class II point-to-point) Implementation Agreement. The groupaddressed VMS concerns to generate Implementation Agreements on supplementary services to satisfy its profiles and applications. The Network Management Technical Working Group and the Security Technical Working Group merged. The group plans to begin the development of Implementation Agreements for T1.216, 217, and 218 at the February 1994 NIUF. Development of a model for ISDN Security and Network Management will be addressed at the February 1994 meeting. Telecommunication Management Network (TMN) will be reviewed to determine its use as a model. The Wireless Technical Working Group gave an overview for the NASA ISDN demonstration over satellite to be conducted at the Denver NIUF in February 1994. Also planned for February are tutorials on Personal Communications Service (PCS). At the NIUF Banquet, Sean Parham of Motorola presented a talk on "The Myths and Realities of Next-Generation LAN Technology - Why and How Users are Becoming Involved in the Rollout of ATM." The Closing Plenary approved the following documents on October 22, 1993: - Video Conference Application Profile (VAC 93-1) (89-007.4, 940007.0) [NIUF 426-93] - Frame Relay Conformance Test Suite for ANS T1.617 Annex D-Permanent Virtual Connection: Part I: Test Suite Structure and Test Purpose (ICOT-93-01 ACTFR-92-014.08) [NIUF 422-93] Part 2: Protocol Implementation Extra Information for Testing (PIXIT) (ICOT-93-02, ACTFR-92-025.05) [NIUF 423-93] Part 3: Conformance Test Suite (ICOT-93-03, ACTFR-92-026.06) [NIUF 424-93] - ISDN Layer 1 Conformance Testing - Basic Access S/T Interface (ICOT-93-04, ACT1-93-010) [NIUF 425-93] - ISDN Layer 3 Basic Call Control Abstract Test Suite - Primary Rate Interface (PRI)/Class II User Side (ICOT-93-05, ACT23-93-08) [NIUF 421-93] - NIUF ISDN Parameter Groups (NIPGs): Phase 2 Simplification (Issue: 91-007.6, 160007.0) [NIUF 427-93] The following documents were announced as working group stable and will be voted at the next meeting, if no substantive comments are received: - Guidelines for Implementors of ISDN CPE to Conform to Both National ISDN 1 and NIUF Layer 3 Basic Rate Interface Basic Call Control Abstract Test Suites [ICOT-93-07, ACT23-92/42.3R7] - Telecommuting Application Profile [PAP 89039.4] - NIUF Application Packages: Phase 3 Simplification [Issue #91-007.6 (16007.0)] - A Catalog of National ISDN Solutions for Selected NIUF Applications, Second Edition The following working group charters were approved: - Application Services Group (ASG) - Security & Network Management Technical Working Group One new application was submitted to the IUW: 93-009.1 SMDR-P Call Accounting/Real Time NIUF Chair, Dan Stokesberry, announced that he will be reassigned to another project at NIST. Leslie Collica of NIST will assume the NIUF Chair position. Leslie has participated in the NIUF for five years and has served as Vice Chair of the ISDN Conformance Testing (ICOT) Group and the Chair of the ICOT ACT 23 group for two years. This nineteenth meeting of the NIUF continued to demonstrate the power of the user voice in developing and deploying ISDN service. The NIUF continues to be a vibrant and active organization furthering the cause of ISDN and providing a place for discussion of issues and concerns to both the users and implementors of ISDN as well as a vast body of technical work on applications, implementation agreements, ordering procedures, conformance tests, education and information regarding the benefits of ISDN. The next NIUF meeting will be held at the Hyatt Regency Tech Center in Denver, Colorado, February 8-11, 1994. U S WEST will be hosting the meeting. Contact Dawn Hoffman of NIST at 301-975-2937 for further information. !!!NIUF News!!! Motion to Include NII Initiatives into Scope of NIUF The following motion dealing with expanding the role of the NIUF to include the National Information INfrastructure was accepted by the NIUF: Whereas, this October 1993 Closing Plenary of the NIUF believes that the objectives of the NIUF should be re-examined (based upon the National Information Infrastructure (NII): Agenda for Action initiative) to incorporate a strong user voice in the directions of the North American Information Infrastructure (NAII); and Whereas, the NIUF is essentially the only existing body with experience and proven results in the USER STEERING and IMPLEMENTOR ROWING concept in advanced communications technology; and Whereas, the NII: Agenda for Action cites the need for "close cooperation between government, users, service providers, and public interest groups" and promotes a "user-driven operation of the NII" and there currently exists no other organization capable of fulfilling these objectives; and Whereas, the current objectives of the NIUF are not fully accomplished and that the ongoing activities are necessary and must be continued to provide a fundamental element of the North American Information Infrastructure, and since activities within the forum include existing Cooperative Research and Development Agreements for ISDN and other advanced technologies essential to the development and deployment of the information infrastructure; and Whereas, the NIUF has developed over the past six years a substantial and comprehensive body of work that emphasizes end user application solutions utilizing a standards based information technology, and can provide essential technical details on user requirements and applications to many components of the Information Infrastructure initiative; and Whereas, the NIUF is experienced in providing administrative services, facilities, staff and other support services capable of supporting the user goals of the NII; Be it therefore resolved that this October 1993 Closing Plenary of the NIUF, in order to support the goals of its members, recommends the following actions; (1) That the NIUF Chairman, the three group Chairs, and such others as they believe appropriate inform the Information Infrastructure Task Force (IITF) and other NII agencies of the structure, process, activities and accomplishments of the NIUF and investigate the desirability of establishing formal liaisons between those principals, and that we explore ways that the existing NIUF process and product be used to further the stated objectives of the NII; and (2) That the NIUF Chairman, the three group Chairs, and such others as appropriate, form a special committee and participate in reviewing the form and function of the NIUF and its attendant practices and procedures, to cover the anticipated scope of work that would permit the NIUF to embrace the objectives of the NII Initiative, and to propose appropriate courses of action, if necessary, to better position the NIUF to become the "user voice" for the NII. (3) That the results of the above actions be brought back to the February 1994 NIUF and for such following NIUF sessions as necessary for further discussion and appropriate action. It should be understood that it may take several Forums to fully resolve the necessary agreements and of the resulting internal organization of the expanded NIUF. It is understood that none of the efforts to explore new activities for the NIUF will in any way dilute the current and planned activities in support of basic and primary rate ISDN. !!!!NIUF News!!!! ISDN Applications Catalog Released The draft of the second edition of "A Catalog of National ISDN Solutions for Selected NIUF Applications" was distributed at the October 19-22, 1993 meeting of the North American ISDN Users' Forum (NIUF). The NIUF's goal is to publish the second edition in February 1994. The new edition focuses on new solutions which include NI-2 and PRI capabilities. It will also include a new ISDN overview targeted at the decision-making consumer. How, when, and why ISDN can work for business and residential users. This is the focus of "A Catalog of National ISDN Solutions for Selected NIUF Applications". This second edition is aimed at users, systems integrators, and applications developers who want to learn about ISDN applications, products, and technology. "The document draws on expertise from across the ISDN community," notes David LaPier of Bellcore, who chaired the NIUF catalog project. "Contributions came from more than 30 different organizations representing users, manufacturers of end-user equipment, systems integrators and telephone companies," he said. LaPier explained how the catalog's new format provides feasibility studies and tools that help telecommunications users decide whether or not to use ISDN. The body of the document is a collection of 60 sample solutions showing how ISDN can meet a variety of communication needs, he said. Each segment includes an easy to understand description of the solution, a diagram showing the office and telecommunications equipment required, and an explanation of how the solution works. It details functions that each component supports, and specifies the ISDN interface that is needed. General technical information is covered in a separate section. The catalog covers specifications for both National ISDN-1, which was introduced in 1992, and National ISDN-2 that will become available in early 1994. The updated chapter on ISDN products and services offers summaries of 238 new items offered by 98 companies. Copies of the draft are now available, at $43 from Bellcore by calling 1-800- 521-CORE (2673). Request document GP-1. !!!!NIUF News!!!! The NIUF Addresses ISDN Wiring and Powering Issues In November 1992, the North American ISDN Users Forum (NIUF) co-sponsored the Transcontinental ISDN Project 1992 (TRIP 92) to celebrate the beginning of a North American ISDN network that will provide ISDN services throughout North America. By 1995, these ISDN services are expected to be available on approximately 80 percent of the telephone lines in North America. As more and more customers order these ISDN services, there is a growing awareness that the customer's perception of the value of an ISDN network service is dependent on the quality of the wiring and powering arrangements for the customers equipment, i.e., that part of the system located on the customer's side of the interface. As a result, ISDN service providers and CPE vendors have become concerned with the resolution of issues related to simplification of customer premises provisioning. While the technical requirements associated with many of these issues are dictated by ANSI and EIA/TIA standards, the practical information required by installers has not been generally available. Some CPE vendors have provided practical interpretations of the standards in customer manuals, but these documents do not solve the industry-wide problem of information dissemination. In many instances this vendor documentation is targeted at the large business market and is not available to the general public. The NIUF has formed an ad-hoc Wiring & Powering Working Group to address the need for practical solutions and guidelines. This program is conducted in an open forum with participation open to all interested parties. The group's goal is to publish documents that will demystify: 1) the use of existing wire for ISDN, 2) the selection of ISDN premises wiring configurations and components for new and renovated installations, 3) the selection of CPE powering options, 4) support for POTS-like extension phone capabilities in an ISDN installation, and 5) initial application documents are targeted for the first quarter of 1994. The Wiring & Powering Working Group was officially formed at the June NIUF and has since held two interim meetings. The group intends to provide practical recommendations and guidelines for all market segments but it will concentrate initially on the mass market, which includes the residential and small business premises. This work effort has already attracted considerable attention and participation from the industry. The present active participants in the group include Ameritech, AT&T, Bellcore, IBM, Northern Telecom, NYNEX and SEI Systems. A number of other stakeholders are monitoring the work in progress. This work is of major interest to ISDN service providers, ISDN CPE vendors, wiring component vendors, communications planners, installers and consultants. To facilitate communications between meetings, a file server at NYNEX S&T has been made available for electronic mail and anonymous ftp over the internet. The email address, wpe_group@nynexst.com, provides a broadcast mail service to group members and other interested parties. Requests for inclusion to the mailing list should be sent to sjh@nynexst.com. Work in progress as well as completed documents will be available via anonymous ftp from ftphost.nynexst.com. Interested parties without access to the internet should contact Steve Halpern at (914) 644-2581. Standard Disclaimers...I don't talk for EDS...Opinions are my own, etc. Steve Rogers srogers@tad.eds.com EDS Technology Architecture Plano, Texas